Privacy & data handling

Send only what GCCAP needs for the job.

GCCAP uses the information and files you provide to assess, process, review, deliver and administer the service you request.

What may be handled

Contact details, referral source, job context, logger files, report inputs, calibration information you provide, correspondence, report outputs and invoice/payment status. Assistant messages are processed to generate a response when you choose to use the website assistant. GCCAP does not create a server-side chat transcript at launch. Messages are sent to GCCAP's AI service provider to generate the response, and provider operational or abuse-monitoring logs may apply. Do not include unnecessary personal or sensitive information.

Minimise unnecessary personal information

Do not include unrelated personal, financial, health or identity information in logger files or correspondence. If it is not needed to complete the job, do not send it.

Storage and access

Job evidence may be stored in the systems GCCAP uses to operate its evidence and delivery workflow. Access should be limited to the people and systems needed to perform or support the service.

Questions or deletion requests

Contact ben@csleeve.com.au. A request may need to be balanced against records GCCAP reasonably needs to retain for an active job, invoice, integrity record or dispute.