30-day evidence series

Outbreak investigation records improper storage temperatures; caterer settled

Following an outbreak, inspectors recorded improper storage temperatures. The caterer admitted fault and settled with those affected.

GCCAP EVIDENCE SERIESDAY 12
GCCAP incident database evidence visual

Incident evidence note

What this public record shows

GCCAP Ground Cold-Chain Assurance Platform Incident Database
← Incident Database
Record GL-12

Outbreak investigation records improper storage temperatures; caterer settled

Date of recordOutbreak and inspection; reported 2024
LocationHawaii, United States
TypeOutbreak with regulatory inspection and civil settlement
Source tierTier 1 — national and regional press, referencing health department and FDA action

What the record shows

Following a foodborne illness outbreak, the state health department investigated and the FDA inspected the facility. Violations recorded included improper storage temperatures, ungloved contact with food, and pests.

The caterer admitted fault and settled with the affected parties for an undisclosed sum.

Evidence gap

The public record does not identify which batch was implicated, which flights received it, the cart or loading assignment, or the temperature history between facility and passenger. Attribution rested on facility condition rather than product-level evidence.

GCCAP boundary

Evidence support only

GCCAP uses public records to identify evidence gaps in temperature-sensitive food movement. It does not certify food safety, declare legal compliance, assign liability or allege fault.