When catering fails, the airline carries it
| Date of record | Analysis of records in this index |
|---|---|
| Location | International |
| Type | Index analysis |
| Source tier | Analysis of Tier 1 and Tier 2 records catalogued in this database |
What the record shows
Across the records catalogued in this index, a consistent pattern appears in who bears the consequence.
In the 1984 outbreak, published analysis describes worldwide operational impact on the airline and states operations could have ceased. In the 1975 outbreak, the airline's response was to change its own crew meal policy. In more recent reporting on suspected crew illness, it is the carrier that reviews arrangements and answers publicly. Where a caterer is subject to a closure order, the airlines it supplied are frequently not named at all.
Evidence gap
The party that bears operational, regulatory and reputational consequence is generally not the party generating the temperature record. Where evidence is held solely by a supplier, the party carrying the risk cannot independently verify it.